U.S. Coast Guard watchstanders in Juneau received a call at 7:30 a.m. stating that a fire had broken out aboard the vessel, and help was needed. U.S. Coast Guard cutters PIKE and ANTHONY PETIT along with an Air Station Sitka MH-60 Jayhawk aircrew and resources from the National Park Service were dispatched, and made way towards the distressed vessel.
“Our primary concern is ensuring the safety of the passengers and the crew,” said L.t. j.g. Maximilian Carfagno, the command duty officer at the Sector Juneau command center. “The quick launch of our assets and the teamwork among the Sapphire Princess helped in the timeliness of this rescue.”